Contract Manager

Overview: WELCOME TO SITA
Were the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the worlds air travel industry.
Youll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?
Are you ready to love your job? The adventure begins right here, with you, at SITA. PURPOSE Responsible for the end to end management of specific contracts and/or key customers in support of business objectives and business growth throughout the life cycle of the contract. Responsible for delivering and implementing the full range of contract activities following contract management best practices policy and process throughout the organisation in support of standard tailored or complex bids during pre-sales and post sales phases KEY RESPONSIBILITIES PRE SALES

• Be a contractual interface to internal and external customers.
• Prepare contract documents for legal review or support preparation of contractual documents depending on the complexity of the deal.
• Review understand and manage customer contract(s).
• Support the bid team to work within the requirements terms and conditions of the contract to meet contractual obligations and commitments - both on behalf of SITA and the client.
• Support the resolution of issues linked to contractual / process issues. Help identify assess and manage contractual risk as part of the bid team.

POST SALES

• Be an expert for each contract under your responsibility.
• Help identify assess and manage contractual risk as part of the project team
• Support the project team to work within the requirements terms and conditions of the contract to meet contractual obligations and commitments - both on behalf of SITA and the client.
• Support the identification and documentation of potential contractual breaches / exceptions by either SITA or the client and address with the project team to mitigate risk.
• Assist project teams account teams billing and other relevant parties to support correct invoices for all services
• Key link to Billing & Finance to produce ad hoc one of invoices via billing process.Coordinate responses to change notices with impact on cost and time and terms and conditions. Support the negotiation of changes and disputes and keep contract documentation up-to-date as a result.

Qualifications: EXPERIENCE

• Proven experience of contract management in Telecommunications or IT company
• Strong experience in understanding structuring negotiating and managing contracts.
• Ability to clearly explain legal concepts and to firmly protect SITA contractual interests.
• Legal back ground is welcome but is not compulsory.
• Good experience in performing contract review and risk assessment

KNOWLEDGE & SKILLS PROFESSION COMPETENCIES

• Accuracy and attention to detail
• Commercial acumen
• Cross-team integration
• Managing risk
• Networking
• Partnering for clients success

CORE COMPETENCIES

• Adhering to principles & values
• Communication
• Creating & innovating
• Customer focus
• Developing talent
• Impact & influence
• Leading execution
• Managing performance
• Results orientation
• Teamwork

EDUCATION & QUALIFICATIONS

• Bachelors Degree in Finance Legal or Business with 8 years professional experience including 5 years in contract Management in a Telecommunications or IT company.

WHAT WE OFFER
Were all about diversity. We operate in 200 countries and speak 60 different languages and cultures. Were really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what its like to join our team and take a step closer to your best life ever.
Flex Week: Work from home up to 2 days/week (depending on your teams needs)

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  Flex Day: Make your workday suit your life and plans.

Flex-Location: Take up to 30 days a year to work from any location in the world.
Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.
Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!
Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.
SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.