Project Coordinator

Overview: WELCOME TO SITA
SITA is the leading specialist in air transport communications and information technology. We don’t just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture. Ready to redefine air travel? The journey starts here, with you at SITA. PURPOSE
This position offers an opportunity to work in a fast-paced environment with colleagues and customers located worldwide. You are driven by details and results, enjoy coordinating and facilitating a multitude of tasks, and working with others of diverse backgrounds. Coordinating activities are key factors in contributing to project success. As a Project Coordinator, you will be responsible for in-house projects and events, arranging travel and accommodation for stakeholders, and ensuring that the process is as smooth as possible. KEY RESPONSIBILITIES
This role offers a range of responsibilities and coordination activities: Project Coordination

• Support the Project Manager in tracking activities and deliverables to completion.
• Submit and coordinate change requests and purchasing activities.
• Perform all follow-up work needed to ensure all changes are completed as planned, all goods are received, and payments are completed as scheduled.

Project Administration

• Write clear and simple documentation of project activities.
• Create and distribute meeting agendas and minutes.
• Generate resource utilization reports, risk and issue reports, and status reports for stakeholders.
• Produce monthly portfolio, program, or project performance reports, and lessons learned documents.
• Ensure accuracy in all generated documentation.

Project Research

• Conduct research on various topics and issues supporting assigned project work.
• Analyze and review past project documentation.
• Collect and consolidate Customer Satisfaction Survey results.
• Research improvement activities that positively impact assigned project work.

Qualifications: PROFESSIONAL COMPETENCIES

• Communication Skills

• Strong written and verbal communication skills.
• Ability to clearly document and convey project activities and statuses.

• Organizational Skills

• Excellent ability to manage multiple tasks and priorities.
• Strong attention to detail and accuracy in documentation and coordination.

• Problem-Solving Skills

• Ability to identify issues and provide solutions proactively.
• Strong analytical skills to research and resolve project-related challenges.

• Technical Proficiency

• Proficient in using project management tools and software (e.g., SharePoint, MS Teams, Excel).
• Familiarity with PowerBI, AHA!, Cascade, and Azure DevOps is a plus.

• Team Collaboration

• Ability to work effectively with diverse teams and stakeholders.
• Strong interpersonal skills to facilitate collaboration and coordination.

EDUCATION & QUALIFICATIONS

• Business or Administrative degree or equivalent experience.
• 2-3 years of experience in a corporate environment as a Project Coordinator, Event Coordinator, or Project Support Officer.

WHAT WE OFFER
At SITA, we disrupt the status quo, by empowering our people to pioneer innovations that touch the lives of billions. Bringing together diverse minds from across the globe, we foster a dynamic and positive workplace culture, that values our talented team members for their contributions and dedication. Check out our core benefits, enabling our people across the globe:
Flex Week: Work from home up to 2 days/week (depending on the needs of your team and your customers).

• Flex Day: Shape your workday to suit your life and your plans.

Flex-Location: Take up to 30 days a year to work from any location in the world. Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), available to you and your dependents 24/7, 365 days/year, and Champion Health – a personalized, proactive platform to support diverse wellbeing needs. Professional Development: Level up your skills with our training platforms, including LinkedIn Learning! Competitive Benefits: Access competitive benefits tailored to the local market and your employment status.
SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.