Director of Rooms

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

There’s a certain magic in the air here that flows effortlessly through Old Town Square, onto Charles Bridge, over the Vltava and all the way up the tallest spires of Prague Castle – and that’s just what you can see from Four Seasons Hotel Prague. Centuries of wonder fill our walls, letting you trace the history of the city from the Baroque era to the neoclassical to modern day. Four Seasons Hotel Prague has a unique location, consists of three historical buildings connected to a new construction, has 157 rooms including 19 suites, and has a new spa which opened in August 2016 along with a renovated lobby in 2017.

Four Seasons Hotel Prague is looking for Director of Rooms to join our diverse and dynamic team.

About the Role

The Director of Rooms forms part of the Hotel Leadership team who collectively make key strategic and operational decisions for the Hotel or Resort. The Director directs and controls the activities of the Front Office, Concierge, Housekeeping, Guest Relations, Spa and the Boutique. Assures that standards are met, guests and employees are satisfied and problems are promptly resolved. The Director also works closely with Sales and the Director of Revenue/Reservations to enhance the Hotel occupancy levels and rates.

About You

• Strong leadership and interpersonal skills
• Ability to prioritize and adapt to the changing needs of the operation
• Strong work ethic, good business acumen and a passion for service
• Strategic partner in long term planning, talent management, and setting and meeting financial goals
• Five to seven years of experience with diversity of Operations management positions
• A college degree preferably specializing in hotel/restaurant management or business administration, or equivalent experience is required
• Thorough knowledge of luxury hotel standards preferred
• Must have EU Work Authorization

Benefits Include

• Competitive remuneration
• Excellent Training and Development opportunities
• Discover the world with attractive employee rates at Four Seasons Hotels worldwide
• Complimentary Employee Meals and laundry/dry cleaning
• Employee benefit cafeteria system

What to Expect

This position is offered for an indefinite period and your trial period will be 6 months. Feedback is a key; therefore, you will be asked to give your feedback on regular basis and you will also have an informal chat with your manager and trainer.

FS Prague People value a culture of unique personal contribution and strive for the excellence. We value an open and transparent communication and working in psychological safe environment. We enjoy the common goal to make us always better and stronger. And we love to have a fun together.

We want people engaged, committed with a creative and open mindset and strong sense for responsibility. We want people who enjoys to serve the others.

We hire for the attitude not for the skills.

Jobs at Four Seasons LTD