Product Manager - Travel Trust

Overview:

WELCOME TO SITA
SITA’s Border Management business delivers world-leading border security capability to many governments around the world. SITA is uniquely placed with its respected position within the Air Transport Industry and its reputation with many governments and governmental bodies to bring the future of frictionless and enjoyable travel to travelers, while ensuring public and state security. We have been delivering border security systems to governments for over 25 years and are pursuing large short-term growth objectives.

Ready to redefine air travel? The journey starts here, with you at SITA.

ABOUT THE ROLE & TEAM:

We seek a Product Manager to work in our Border Management business unit. With the widest range of solutions to assist governments towards their optimum digitized and integrated border management system, you will manage one of our products and work alongside a team of 7 other product managers, reporting to the Head of Product Management for Border Management. You will have the opportunity to expand across several products within the Border Management portfolio.

As a Product Manager in the Border Management team, you will define the product vision and strategy, define and validate the value proposition and build compelling market propositions. You will be tasked to achieve the strategic financial and customer satisfaction objectives for the given product. This role will shape the strategy to achieve revenue and profit growth of a product in line with the SITA strategic plans and manage performance of the product line throughout its product life cycle. You will work closely with a Product Owner, who is responsible for development planning and delivery of the roadmap.
Our products incorporate the latest in IT, mobile and biometric technologies, to provide security to governments and a safe and seamless experience for travelers from home to destination, and back again. You will be accountable for solving domain specific challenges and implement the very best in technology to make all modes of transport easy, safe, and secure.

WHAT YOU WILL DO:

• Product Strategy, Value Proposition and Roadmap
• Product Innovation/Definition
• Business Performance Measurement Support including P&L and Customer Satisfaction
• Sales/Channel Strategy and Support
• Product Pricing Strategy
• Product Marketing Material
• Product Market Intelligence
• Product Life Cycle Management
• Supplier Management

Qualifications: WHO YOU ARE:

• Minimum of 3 years experience in a significant IT product management function
• Track record of achieving Product revenue growth and of managing product P&Ls
• Experience of working in a matrix environment liaising with different teams to drive overall product success

• Experience of managing SAAS IT products.
• Experience of market analysis to shape product strategy and drive product creation
• B-2-B or ideally B-2-G (government) product experience
• Knowledge of Product Management methodologies and experience building business cases to support investment through business approvals
• Confidence and strong presentation skills to be able to evangelize products and solutions to customers and audiences
• Experience in air transport industry and/or delivery to public sector customers highly desirable
• Experience working in selling environments where customers procure through structured, competitive procurement processes

WHAT WE OFFER:
SITA’s workplace is all about diversity, many different countries and cultures are represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format. As part of our global benefits, we offer:
Flex-week: Work from home up to 2 days/week (depending on your Teams needs).

• Flex-day: You may wish to flex your arrival time at the office, to beat the rush hours or you may want to leave the office earlier to pick up your kids from school or to go to your favorite game: We support you in being open about your needs and routine with you manager.

Flex-location: Benefit for 30 working days from anywhere around the world each year!
Competitive benefits according to the local market

SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.