Accounts Receivable Specialist, I

Remote Work: Hybrid

Overview: At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges.
Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve.
You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally. We’ve only begun reimaging the future – for our people, our customers, and the world.
Let’s create tomorrow together.

The Accounts Receivable Specialist works with team to track and resolve outstanding payment issues by enforcing payment terms and collecting past due debts from customers located in assigned country. This particular opportunity is in Collections team focused on Nort America region.

Responsibilities:

Depending on the specific team within AR, duties and responsibilities will include:

• Monitors and actively manages portfolio of customer accounts
• Identifies and resolves overdue invoices and discrepancies
• Ensures that customer payments are processed correctly
• Communicates via e-mail and telephone with external and internal customers (Sales, Finance, Order Management, Contract Services, Repairs, etc.) and Stakeholders
• Investigates and resolves ad hoc customer queries
• Cooperates with Credit team to mitigate risk
• Provides input to reporting such as Cash Forecast and Bad Debt Reserve
• Regularly reports on delinquent customer accounts to Supervisor
• Reviews and releases orders on hold according to the Global Credit Policy
• Maintains regular notes on delinquency for audit purposes
• Determines if customers are eligible to receive a refund
• Plays an active role in a goal-oriented and supportive team environment

Qualifications:

Minimum Education:

• High school diploma

Minimum Work Experience (years):

• 1 year of work experience is a plus

Key Skills and Competencies:

• Advanced level of written and spoken English (B2)
• Basic knowledge of computers and MS office (Outlook, Excel, Word, PowerPoint)
• Organized individual with attention to detail
• Ability to work individually and in a team
• Strong time management skill
• Ability to deliver to deadlines and work under pressure
• Professional with ability to adapt to changing environment

Position Specific Information:

• Travel Requirements (as a % of time): N/A Able to telework?
• Yes, 3 days/week with stable internet connection
• Personal Protective Equipment (PPE) Required (safety glasses, steel-toed boots, gloves, etc.): N/A

Benefits:

• 5 weeks of vacation, 5 sick days and 2 volunteer days paid off.
• Multisport card at a reduced price.
• Meal contribution.
• Monthly contribution 800 CZK/month in the form of credits on your Benefit plus card with cafeteria system where you can choose from wide range of activities/benefits from Health, Sports, Travel, Wellness, Development, Culture up to company Language courses.
• Training and personal development in soft skills and hard skills, access to our internal learning portal and internal career opportunities within Zebra departments.
• Annual bonuses based on financial results.
• Yearly salary increases according to individual performance.
• Employee referral bonus for bringing New Talent to Zebra.
• Free beverages and fruit days (coffee, tea, milk available in our kitchenette).
• Life & Pension insurance contribution.
• New modern and multifunctional workplace at Vlněna Office park in the city centre
• Discount at our partners (Banks, HP, Dell, Microsoft Office).

To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.