Senior Specialist Network Support

Job Description:

As a Senior Specialist Network Support, you’ll be responsible for the requirements, testing, planning & implementation of new software, hardware & applications relative to new product delivery, systems architecture, process enhancements, infrastructure, and security.

Key Responsibilities:

• Technical troubleshooting to recover from the most complex network problems in real time to restore service.
• Lifecycle management, identification of root cause, resolution, work arounds, testing & implementation of vendor / IT fixes or design changes.
• Work closely with business partners to identify and quantify business issues associated with specific projects, develop, and implement business strategy, and assist in setting strategic technical direction in support of customer facing organizations.
• Review and approve proposed technical systems design to be sure business requirements are met.
• Provide technical troubleshooting and leadership skills required to recover from the most complex network problems in real time to restore service.
• Identification of root cause, resolution, work arounds, testing & implementation of vendor / IT fixes or design changes.
• May be required to work as part of a 24x7 staff to delivers network technical support to address escalations (team across Europe and US)

Required Qualifications: - 4 -5 years of related experience

• Degree in Engineering, Computer Science or related technical field desired
• CISCO and CCNA Certifications
• Experience with OSI Layer 3
• Project Management Certifications
• Indendent, self-driven, pro-active approach
• Excellent problem-solving, analytical, and critical thinking skills.
• Proficiency in spoken English

Location: This is a hybrid-flex worker position where our preference is for you to be present with your team in the AT&T Brno office at least 1-3 times per week.

Working time: EMEA hours, with flexibility to work off hours on special projects

Compensation: Salary starting from 86,000 CZK gross monthly. The actual offered salary may be considerably higher based on your skills, knowledge and experience.

AT&T Benefits

• Annual bonus & Annual increase.
• Meal benefit (180CZK electronic meal voucher /100 CZK meal lump).
• Group Risk Life Insurance
• Premium Medical Services (available also for family members for a reduced price).
• Wellness & Leisure time contribution (Benefit Plus Cafeteria).
• MultiSport Card from your leisure points.
• Sickness Compensation Plan
• Pension Plan contribution
• Vacation 25 days
• Service Anniversary Scheme (Extra days off and Non-monetary bonus)
• Family Friendly Benefits
• Volunteering Day
• Employee Assistance Program: Free psychological, legal and financial counseling.
• International Employee Referral Program
• Various discounts

With AT&T, you’ll be a part of something greater, do incredible things and be rewarded with a chance to change the world. Ready to join the #LifeAtATT? Apply today!

Weekly Hours:

Time Type:

Location:

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.