Billing Manager

Job Purpose:

Due to the continuous growth of the business, we are embarking on an exciting Business Change programme to create a new Finance Shared Service. This is truly exciting time for us, as the shared centre will add value to existing services whilst improving system scalability and global collaboration.

To achieve this goal, we are establishing brand new teams and departments. Be sure that comprehensive knowledge transfer will be an important part of the initial phase.

And setting up a new team is not the only objective ahead of us. We are planning to implement a new company-wide ERP system, Dynamics365, so your creativity, proactivity, knowledge, and skills will be fully utilized once again.

About Group Finance
In joining RWS’s Finance team you will be a critical part of supporting a listed world-leading provider of technology-enabled language, content, and intellectual property services. RWS has growing revenues of over £750m through a combination of value accretive acquisitions and organic growth. Group finance, led by our Group CFO; Candy Davies, includes diverse teams across the globe operating in functions including business partnering, operational finance, specialist, and group functions. We cover a footprint of over 100 legal entities in 43 different countries worldwide.
It’s a very exciting time to join RWS Finance for an individual who enjoys change and making an impact! As part of the overall RWS business strategy we are making a significant investment in upgrading our financial systems and processes to deliver enhanced reporting and control, more efficient processing enabling great value through enhanced business partnering and decision support. Job Overview:

Key Responsibilities

• Provide leadership to teams handling Billing processes
• Act as key contact to handle complex cases
• Manage escalations, investigations, and complex business/technical issues
• Supervise billing team leads located in India with focus on both performance management and mentoring
• Ensure billing activities for period end close are completed in a timely and accurate manner
• Support continuous improvement of the O2C processes and reinforce culture of internal controls

Skills & Experience

• 5+ years management service delivery experience in O2C billing SSC operations or related field, with a track record of managing large teams
• 3+ years of people management experience with the ability to effectively direct and prioritise work of others
• Strong English language skills
• Advanced MS Excel skills with a proven aptitude to interpret customer and financial data
• Working knowledge of core finance and specifically billing systems, ERP and related specialty functional systems, frameworks, and functionality
• Deep understanding and enforcement of finance business processes, billing policies, and statutory accounting principles to ensure compliant SSC operations

Life at RWS:

At RWS, we’re here for one purpose: unlocking global understanding.

As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.

We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.

If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.

We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.

RWS Values
Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as One RWS.
For further information, please visit: RWS
RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics
Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.