Associate Project Manager

Job Purpose:

The Associate Project Manager is a key member of a project team, working closely with the team leader, Technical Services, and Quality Assurance. The Associate Project Manager is responsible for successful execution of standard quotes and projects while simultaneously managing the work of one or more client accounts to ensure client satisfaction, establish consistent high-quality on-time deliverables as well as assisting in identifying and growing the account’s potential based on predefined objectives. As assigned by the supervisor, the role will communicate with clients related to day-to-day items such as clarification of work to be performed, update project status, and provide timelines for delivery.

About Regulated Industries
RWS Regulated Industries is a highly specialized division of RWS, a world-leading provider of technology-enabled language, content, and intellectual property services. The Regulated Industries division is focused on developing translation and content management solutions tailored to address the complex regulatory environment in force with premium sectors such as Life Sciences and Healthcare (pharmaceuticals, medical devices, CROs, healthcare companies), Finance (banks, asset management companies, insurance providers, fintech) and Legal (law firms, audit companies). Job Overview:

Key Responsibilities

• Launch and coordinate standard projects which includes functions such as negotiating budgets, scheduling, resource allocation and work assignments.
• Manage client relationships and provide regular status reports on projects.
• Identify, communicate, and manage production risks as appropriate to eliminate potential pitfalls or obstacles.
• Engage in quotation preparation.
• Ensure ISO requirements are being met and best practice is followed.
• Perform administrative duties which include project closures, Translation Memory updates and folder structure maintenance.
• Ensure strict adherence to deadlines, budget and the completion of high-quality deliverables.
• Collaborate in the CAPA process with cross-functional teams.

Skills & Experience

• Four-year college degree or equivalent in Business, English, Foreign Language, Social or Applied Sciences, or other related field.
• One to three years of experience managing localization projects, ideally for Life Sciences customers.
• Successful customer service/account management experience (minimum 1 year).
• Strong organizational skills in a fast-paced, deadline-driven environment.
• Computing skills, including Trados and/or other CAT tools.
• Excellent English speaking and writing skills.
• Strong knowledge of Microsoft Office.
• Analytical and structured problem-solving skills.
• Ability to multitask and adapt to a changing environment.
• Ability to resolve customer service and production issues in a professional and efficient manner.
• Quality focus and detail oriented.
• A team player who can collaborate effectively with a diverse group of individuals.

Life at RWS:

At RWS, we’re here for one purpose: unlocking global understanding.

As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.

We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.

If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong.

We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.

RWS Values
Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as One RWS.
For further information, please visit: RWS
RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics
Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.